RE: During Controller installation, Embedded Metadata setup failed with below error: ERROR new encoding (UTF8) is incompatible with the encoding of the

During Controller installation, Embedded Metadata setup failed with below error:

  ERROR new encoding (UTF8) is incompatible with the encoding of the template database (SQL_ASCII)

Kanth78 Beginner Asked on July 12, 2019 in Installation.
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1 Answers

Issue is related to encoding of server. If server is using “POSIX” as locale encoding, installer will create database template as SQL_ASCII.

Resolution:

  • Make sure there no other Postgres session is running for controller user, if its running then kill it first.
  • Ø  Delete failed controller installation folder.
  • Ø  Export below variables :

 

  • export LC_ALL=en_GB.UTF-8
  • export LANG=en_GB.UTF-8

 

  • Ø  Now try to execute installer. It will run properly.

 

Expert Answered on July 12, 2019.
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